4-3 Customer Relationship Management
Novatech believes that standing in the position of customers, providing them with the best quality and technical services, and establishing a brand of loyal customers is the basis of corporate sustainability. We value customer experience and feedback, and have established a "Customer Satisfaction Survey
Management Program" to continuously improve our professional R&D and product services. Summarize and differentiate service performance from various execution service aspects, regularly survey and analyze valuable customer suggestions, and incorporate them into planning, marketing and customer service improvement to increase customer satisfaction with products and services, and continuously optimize service processes. In addition,
we are committed to customer privacy management, so that the information provided by customers can be completely confidential and managed, and avoid the loss of customer benefits due to the disclosure of business information.
Pyramid Construction Quality Management
Customer Satisfaction Survey
2022 Novatech Service Glory
Customer Information Security Management
